.complaints-book-section{padding-top:3rem;padding-bottom:6rem;font-family:var(--font-body-family);color:rgb(var(--color-foreground));width:100%}.complaints-book-header{text-align:center;margin-bottom:3rem;width:100%;max-width:100%}.complaints-book-header__title{font-size:clamp(2.6rem,4vw,4rem);font-weight:800;margin:0 0 1.2rem;color:#0f172a;letter-spacing:-.02em}.complaints-book-header__subtitle{font-size:1.45rem;line-height:1.6;color:#475569;margin:0 auto;max-width:900px}.complaints-book-notice{background:#f8fafc;border:1px solid #cbd5e1;border-left:5px solid #0b3c81;border-radius:10px;padding:1.8rem 2.4rem;margin-bottom:3.5rem;font-size:1.35rem;line-height:1.6;color:#334155;width:100%;box-shadow:0 2px 8px #00000008}.complaints-book-notice strong{color:#0b3c81}.complaints-book-form-wrapper{width:100%;max-width:100%;background:#fff;border:1px solid #cbd5e1;border-top:5px solid #0b3c81;border-radius:16px;box-shadow:0 12px 40px #0000000f;padding:3.5rem}@media screen and (max-width:749px){.complaints-book-form-wrapper{padding:2rem 1.5rem;border-radius:12px}}.complaints-fieldset{border:1px solid #e2e8f0;border-radius:12px;padding:2.5rem;margin:0 0 3rem;background:#fff}@media screen and (max-width:749px){.complaints-fieldset{padding:1.8rem 1.4rem;margin-bottom:2rem}}.complaints-fieldset:last-of-type{margin-bottom:2rem}.complaints-fieldset__legend{font-size:1.7rem;font-weight:700;color:#0b3c81;display:flex;align-items:center;gap:1rem;padding-bottom:1rem;border-bottom:2px solid rgba(11,60,129,.15);width:100%;margin-bottom:2.2rem}.complaints-fieldset__number{background:#0b3c81;color:#fff;width:2.6rem;height:2.6rem;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:1.3rem;font-weight:700;flex-shrink:0}.complaints-grid{display:grid;grid-template-columns:1fr;gap:2rem 2.4rem;width:100%}@media screen and (min-width:750px){.complaints-grid--2col{grid-template-columns:repeat(2,1fr)}.complaints-grid--3col{grid-template-columns:repeat(3,1fr)}.complaints-grid--full{grid-column:1 / -1}}.complaints-field{display:flex;flex-direction:column;gap:.7rem;width:100%}.complaints-field__label{font-size:1.35rem;font-weight:600;color:#1e293b}.complaints-field__label .required{color:#ef4444;margin-left:.2rem;font-weight:700}.complaints-field__input,.complaints-field__select,.complaints-field__textarea{width:100%;padding:1.3rem 1.6rem;border:1px solid #cbd5e1;border-radius:8px;font-family:inherit;font-size:1.45rem;color:#0f172a;background-color:#fff;transition:border-color .2s ease,box-shadow .2s ease;box-shadow:inset 0 1px 2px #00000008}.complaints-field__input:focus,.complaints-field__select:focus,.complaints-field__textarea:focus{outline:none;border-color:#0b3c81;box-shadow:0 0 0 3px #0b3c812e}.complaints-field__textarea{resize:vertical;min-height:130px}.complaints-radio-group{display:flex;gap:1.5rem;flex-wrap:wrap;padding-top:.4rem;width:100%}.complaints-radio-label{display:inline-flex;align-items:center;gap:.8rem;font-size:1.4rem;font-weight:500;cursor:pointer;background:#f8fafc;border:1px solid #cbd5e1;padding:1.1rem 1.8rem;border-radius:8px;transition:all .2s ease;flex:1;min-width:200px}.complaints-radio-label:has(input:checked){background:#0b3c8114;border-color:#0b3c81;color:#0b3c81;font-weight:700}.complaints-checkbox-label{display:flex;align-items:flex-start;gap:1.2rem;font-size:1.35rem;line-height:1.6;color:#334155;cursor:pointer;background:#f8fafc;border:1px dashed #cbd5e1;padding:1.5rem 1.8rem;border-radius:10px;width:100%}.complaints-checkbox-label input{margin-top:.3rem;flex-shrink:0;width:1.9rem;height:1.9rem;accent-color:#0b3c81;cursor:pointer}.complaints-submit-container{text-align:center;margin-top:3.5rem;padding-top:2.5rem;border-top:1px solid #e2e8f0;width:100%}.complaints-submit-btn{background:linear-gradient(135deg,#10b981,#059669);color:#fff;border:none;padding:1.6rem 4rem;font-size:1.65rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;border-radius:10px;box-shadow:0 6px 20px #10b98159;cursor:pointer;transition:all .3s cubic-bezier(.16,1,.3,1);width:100%;max-width:440px;margin:0 auto}.complaints-submit-btn:hover{background:linear-gradient(135deg,#059669,#047857);box-shadow:0 8px 25px #05966973;transform:translateY(-2px)}.complaints-success-card{text-align:center;padding:4rem 2.5rem;background:#fff;border-radius:16px;animation:fadeInSuccess .4s ease-out forwards;width:100%}@keyframes fadeInSuccess{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.complaints-success-card__icon{font-size:5rem;margin-bottom:1.5rem}.complaints-success-card__title{font-size:clamp(2.2rem,3.5vw,3rem);font-weight:800;color:#065f46;margin:0 0 1.2rem}.complaints-success-card__text{font-size:1.55rem;line-height:1.6;color:#334155;max-width:700px;margin:0 auto 2.5rem}.complaints-success-card__ticket-box{background:#f8fafc;border:2px dashed #cbd5e1;border-radius:12px;padding:2rem 2.5rem;max-width:550px;margin:0 auto 2.5rem;text-align:center;box-shadow:0 4px 12px #00000008}.complaints-success-card__ticket-label{display:block;font-size:1.15rem;font-weight:700;letter-spacing:.08em;color:#64748b;margin-bottom:.8rem}.complaints-success-card__ticket-code{font-family:monospace,Courier New,Courier;font-size:2.6rem;font-weight:800;color:#0b3c81;letter-spacing:.12em;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:1rem 2rem;display:inline-block;-webkit-user-select:all;user-select:all;margin-bottom:1rem;box-shadow:0 2px 6px #0000000a}.complaints-success-card__ticket-desc{font-size:1.25rem;color:#64748b;margin:0}.complaints-success-card__info-box{background:#ecfdf5;border:1px solid #a7f3d0;border-radius:10px;padding:1.5rem 2rem;font-size:1.4rem;color:#047857;max-width:650px;margin:0 auto 3rem;text-align:center}.complaints-success-card__actions{display:flex;flex-direction:column;align-items:center;gap:1.5rem}.complaints-success-card__btn{background:#0b3c81!important;color:#fff!important;border:none!important;padding:1.5rem 3.5rem!important;font-size:1.55rem!important;font-weight:700!important;border-radius:8px!important;text-decoration:none!important;display:inline-flex!important;align-items:center!important;gap:.6rem!important;transition:all .2s ease!important}.complaints-success-card__btn:hover{background:#082e63!important;transform:translateY(-2px)}.complaints-success-card__link{font-size:1.35rem;color:#64748b;text-decoration:underline;transition:color .2s ease}.complaints-success-card__link:hover{color:#0b3c81}
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